Consultation on Proposed Consumer Protection Regulations (ICT)
ICT 2019 – 2 – Consultation Pole Attachment Reservation Fees
We refer to the E&U 2019 - 3 - Consultation launched by the Utility Regulation and Competition Office ("OfReg" or the "Office") on September 20, 2019. Please find below the subject consultation response from Caribbean Utilities Company, Ltd ("CUC").
The Utility Regulation and Competition Office ('OfReg') has received a number of submissions on its consultations for the Proposed Renewable Energy Auction Scheme.
E&U 2019 - 2 - Consultation Proposed Renewable Energy Auction Scheme
The Utility Regulation and Competition Office (the ‘Office’) is the independent
regulator for the electricity, information and communications technology (‘ICT’),
water, wastewater and fuels sectors in the Cayman Islands. The Office also
regulates the use of electromagnetic spectrum and manages the .
The Utility Regulation and Competition Office (‘OfReg’) is launching a consultation on the proposed Consumer Protection Regulations (Fuels Sector). The Office considers that it is in the interest of the public to regulate the terms and conditions under which services.
Please note that the closing date for submissions on the ICT 2019 – 1 –
Consultation has been extended from 8 July 2019 to 29 July 2019.
The Utility Regulation and Competition Office (the ‘Office’ or ‘OfReg’) is launching a
consultation on the proposed updates to its ICT Regulatory Notice and its ICT Licensing
Consultation on the Proposed Truth in Advertising Rules
Consultation on the Proposed Anti-competitive Practices Penalties Rules
Proposed Water Sector (Licence, Fee and Penalty) Regulations
Expressions of Interest: Fuels Market Regulatory Assessment
Extension notice re OF 2018 - 1 - Consultation on Proposed Draft Anti-competitive Practices Rules, 2018
Cable and Wireless (Cayman Islands) Limited, dba “Flow”, hereby submits our responses to the three consultation questions included in the Office’s Consultation Document.
Consultation on DNSSEC Validation
Consultation on Proposed Draft Customer Complaints Appeals Procedure Guidelines
Consultation on Proposed Draft Anti-Competitive Practices Rules, 2018
Notice of Consultation
Consultation on Broadband Policy
Proposed Emergency Notification System (ENS)
Proposed Consumer Protection Regulations
Consultation on the Draft 2018 Annual Plan and Draft 2018-2022 Strategic Plan.
Radio Broadcasting Licence Template Notice
Notice of Consultation
Consultation on Proposed Section 23(2) Regulatory Notice
Notice of Consultation
Consultation on Draft 2018 Annual Plan and Draft 2018 - 2022 Strategic Plan
Notice of Consultation
Notice for Reply Comments
Consultation on the proposed Guidelines on the Criteria
for the Definition of Relevant Markets and the Assessment
of Significant Market Power
Consultation Procedure Guidelines
OfReg is mandated by the URC Law to publish its standard procedure for seeking comments prior to issuing administrative determinations of public significance. This affirms that a consultation is an essential aspect of regulatory accountability and transparency and the importance of engaging the publ
On 12 September 2014, the Authority received a determination request filed by Infinity Broadband Ltd. (trading as C3) ('Infinity') under the Authority's Dispute Resolution Regulations (2003) relating to the provision by DataLink, Ltd. ('DataLink') of its pole attachment services. DataLink filed its
This is the ICTA's Call for Inputs paper on The Future of Local Television Broadcasting in the Cayman Islands. There is an obligation on specific ICTA Licensees to provide a Local Television service where they also provide a subscription television service. It is now nearly ten years since th
In this public consultation document, the Information and Communications Technology Authority (the "ICTA" or "Authority") seeks comment from all interested parties on whether or not mandating the provision of access to a Licensee's fixed wire and/or fibre Local Loop in Grand Cayman and/or the Sister
Following the previous consultations on this topic in 2009 & 2011, the Authority concluded that it would be premature to assign spectrum in the 700 MHZ band. In this third consultation, the Authority seeks updated input from the industry and the public on the policy that should be adopted by the Authority for the assignment of spectrum within the 700 MHz band.
This proceeding is a follow-up to the Authority's ICT Decision 2010-5 and the purpose of the proceeding is to finalize a cost-oriented Fixed Termination Rate ("FTR") and Transit Rate. Such rates apply for the routing of traffic from customers on one licensee's network to customers on another licensee's network and are not directly charged to retail customers but are instead charged by telecommunications licensees to other telecommunications licensees.
This proceeding is a follow-up to the Authority's ICT Decision 2011-3 and the purpose of the proceeding is to finalize the FLLRIC cost model.
Following the previous consultation on this topic in 2009, the Authority concluded that it would be premature to assign spectrum in the 700 MHZ band. In this second consultation, the Authority seeks updated input from the industry and the public on the policy that should be adopted by the Authority for the assignment of spectrum within the 700 MHz band.
The use of DPI and similar technologies in other jurisdictions such as the European Union, Canada and the United States has raised concerns about privacy and, quite separately, traffic tiering. These concerns have resulted in a number of regulatory investigations and determinations. In this public consultation document, the Information and Communications Technology Authority seeks input from the industry and the public on the policy that should be adopted with respect to the use such technologies in the Cayman Islands.
In this public consultation document, the Information and Communications Technology Authority (the "ICTA" or the "Authority") seeks input from the industry and the public on the policy that should be adopted by the Authority for the assignment of spectrum within the 700 MHz band.
The Authority often receives inquires regarding the extent of usage of ICT services in the Cayman Islands. Those inquires come from, among others, research companies conducting market studies, potential entrants in the market, and international agencies conducting country comparisons. The Authority considers that the public disclosure of certain highly aggregated market statistics could be in the public interest. For example, public disclosure could:
In this public consultation document, the Information and Communications Technology Authority (the "ICTA" or the "Authority") seeks comment from all interested parties on the revised Forward-looking Long-run Incremental Costs ("FLLRIC") model and the Mobile Termination Rate ("MTR") cost studies that will be developed by Cable and Wireless (Cayman Islands) Ltd. ("LIME").
In ICT Decision 2005-1, Interim Decision and Further Process for Local Number Portability, released 29 March 2005, the Authority determined that there were significant benefits to LNP and that it would be appropriate to further examine the likely implementation costs of LNP in the Cayman Islands. Accordingly, the Authority established a Local Number Portability Consortium (LNPC), consisting of the Authority and major ICT network licensees, to identify the most appropriate LNP model for the Cayman Islands and to investigate its costs.
Much of the electromagnetic spectrum currently is allocated on a non-exclusive (shared) basis by the Authority. This consultation document seeks input from Licensees and the general public on whether this policy should be modified and, if so, in what way.
Spam is the term now generally used to refer to unsolicited bulk messages, usually transmitted to a large number of recipients via electronic mediums such as email. They usually have a focus on promoting products, services or fraudulent schemes. Major problems caused by spam are breaches of privacy and a lowering of user confidence, deceptive practices, illegal or offensive content such as pornography and scams, threats to network integrity and security, desired email getting blocked by anti-spam technologies, and the financial costs imposed on ISPs and users.
Until the liberalization of the telecommunications market in Cayman, the incumbent Cable & Wireless certified both its own employees and contracted technicians who undertook internal cabling and installation of telephone networks. This programme is no longer appropriate in a liberalized telecommunications market. However, the Authority believes there is still a requirement to provide a technician certification programme that is independent of any particular provider.
Many mobile handsets allow the mobile service provider to prevent the handset from being used to access an alternative mobile service provider's network. This practice is generally referred to as "locking" the handset. The mobile service providers in the Cayman Islands apply this practice to some or all of the handsets they supply.
In this public consultation document, the Authority seeks comment from all interested parties on a costing manual that will be used by Cable and Wireless (Cayman Islands) Ltd. ("C&W") to develop Forward-looking Long-run Incremental Costs ("FLLRIC") for its services. Among other things, the FLLRIC costing manual and associated model will be used to develop rates for interconnection services with other telecommunications service providers, to ensure that C&W's retail rates are not anti-competitive, and to quantify any access deficit.
There is no uniform practice for the manner in which pertinent information is made available amongst Licensees. The Authority is minded to issue Procedural Rules in order to have a more transparent, efficient and uniform regulatory process. The Authority requests that all Major Network Licensees file their comments on the attached draft Procedural Rules no later than 15 December 2004. In the interim the Authority encourages the Licensees to follow the draft Procedural Rules.
Through this consultative document, the ICT Authority seeks comments from Licensees, other stakeholders and the general public on local number portability (LNP) which, many parties contend, helps to promote competition and maximize the benefits of a competitive telecommunications market for consumers.
In this public consultation document the Authority seeks comment from all interested parties on a particular set of guidelines that are to be employed to evaluate the legitimacy of retail service promotions.
This public consultation document commences ICTA's proceeding on the development and application of a forward-looking long-run incremental cost (FLLRIC) model. The Authority anticipates this document will be the first of several in this proceeding that seeks comment and clarification from interested parties.
The Authority is of the view that the Liberalisation Agreement and Cable & Wireless Licence make reference to only three classes of services: retail, interconnection and wholesale (for resale). There are clearly a number of services which fall outside the definitions of these three categories. Such services are primarily those provided to other licensees, not for resale but rather as a component of their own services. For want of a better name, the Authority proposes to refer to these services as "Carrier Services", and to define the term by exception, i.e. "Carrier Services" means services, other than retail services and interconnection and wholesale (for resale) services provided by one licensee to another.
This consultation document seeks public input on the subject of indirect access. A well-structured regulatory framework for indirect access can further the development of effective competition for international ICT services in the Cayman Islands' liberalised ICT market. Indirect access allows international ICT service providers to sell outgoing international services in competition with the incumbent. Indirect access will effectively untie the provision of international services from the provision of access and local services and, as a result, facilitate competition for the former.
The Authority plans to introduce Domain Name Dispute Resolution Policy and Rules for the .ky Internet Domain. The attached draft Policy and Rules are based upon the Uniform Dispute Resolution Policy and Rules adopted by ICANN. The Authority welcomes public comment upon these drafts.
The Authority is of the view that interconnection services should be provided for in a manner which facilitates market liberalization, maximizes the use of infrastructure and minimizes environmental impacts. Further, consistent with the ICTA Law, interconnection services must be provided on non-discriminatory terms and conditions, be sufficiently unbundled so that only required network elements are being paid for, and be made available on a cost basis pursuant to a methodology adopted by the Authority. Public comment on the Draft Regulations is sought.
It is recognized that important issues affecting Licensees and interested parties will require debate amongst these various parties which may result in disputes. It is also recognized that some disputes will require some form of intervention for resolution by the Information and Communications Technology Authority. Additionally, it is anticipated that members of the general public will have concerns on matters pertaining to the ICT Services they receive which may require some form of intervention for resolution by the Authority. In order to ensure a fair, efficient and equitable process for addressing and resolving such matters the Authority proposes to introduce Dispute Resolution Rules. Public comment on the Draft Rules is sought.
Potential suppliers of all types of ICT Services and ICT Networks must first submit completed application forms for consideration by the Authority. The first issue of these forms is now available for public comment.
This consultation document discusses the public consultation process itself, including its objectives, forms, public hearings, decisions and confidentiality.
Transparency is critical for the Authority. There may be circumstances, however, when the need for confidentiality outweighs the need for openness. This consultation paper proposes draft rules for dealing with this difficult issue.
Customer Complaints Appeals Procedure Guidelines - in effect from 4 November 2019
The Utility Regulation and Competition Office (the ‘Office’ or ‘OfReg’) is the independent regulator established by section 4(1) of the Utility Regulation and Competition Law (as revised) (the ‘URC Law’) for the electricity, information and communications technology.
Radio Broadcasting Licence Template
Strategic Plan 2018 - 2022 and Annual Plan 2018
Guidelines on the Criteria for the Definition of Relevant Markets and the Assessment of Significant Market Power
Pole Attachment Reservation Fees (This matter has been subject to a Judicial Review and further work is currently being undertaken on this subject).
Consultation Procedure Guidelines