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News

Aug 02, 2019 ICT

Enforcement Notice

The Utility Regulation and Competition Office released its “Notice of Enforcement” at the start of August, continuing efforts to ensure absolute compliance from its ICT Licensees.

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Jul 24, 2019 OfReg

OFREG APPROVES WATER AUTHORITY RATE ADJUSTMENT

The rate charged for water by the Water Authority will only increase 1.46% this year, to account for inflation. This small increase is less than two-thirds of what the utility applied for last year. This will represent a marginal increase of approximately $1.50 per month for the average residential WAC consumer.

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Jul 09, 2019 OfReg

OFREG REFUSES CAYMAN WATER COMPANY LTD. REQUEST FOR RATE INCREASE

OfReg has refused a request from Cayman Water Company Ltd., to raise the price of water rates paid by its consumers in Grand Cayman.

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Jun 13, 2019 OfReg

OFREG CONSULTS ON OVERHAUL OF ICT LICENSING FRAMEWORK TO MEET NEEDS OF CONSUMERS AND THE CHALLENGES OF MODERN COMMUNICATIONS

OfReg is consulting on proposed changes to the ICT licensing framework, which will shift the focus towards outcome of service, benefitting consumers in the Cayman Islands.

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Apr 09, 2019 OfReg

BANKS AND CUSTOMERS SHOULD REMAIN VIGILANT AGAINST MALICIOUS ‘TRICKBOT’ MALWARE

OfReg is today warning all banks and their customers to remain vigilant against the threat of malicious malware, in particular, malware known as ‘TrickBot’, a modular banking trojan designed to steal financial information.

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Apr 08, 2019 OfReg

2019 OfReg Annual Plan

2019 OfReg Annual Plan

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Apr 02, 2019 OfReg

OFREG INVITES INPUT FROM PUBLIC AND INDUSTRY ON FUEL DISPENSING REQUIRMENTS DESIGNED TO IMPROVE SAFETY, CONSUMER PROTECTION AND COMPETITION IN FUEL SECTOR

OfReg has today issued a discussion paper outlining suggested fuel dispensing requirements, designed to protect consumers by reducing the likelihood of drivers dispensing incorrect fuel into a vehicle, which can be dangerous, damaging, costly and time-consuming to correct. The discussion paper is designed to ignite debate among members of the public and the fuel industry, ahead of a formal consult...

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Mar 27, 2019 OfReg

OFREG HIGHLIGHTS IMPORTANCE OF DOMAIN NAME SYSTEM SECURITY EXTENSIONS FOR DOMAIN NAME INDUSTRY

OfReg is today publishing a notice, remining of the dangers of cyberattacks on the domain name system (DNS), and publishing links to further advice on preventing such attacks. This advice is aimed at members of the domain name industry, such as registries, registrars, resellers as well as networks operators which operate DNS data requests.

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Mar 15, 2019 OfReg

EXTENSION NOTICE

OF 2019 - 1 - Consultation on the Proposed Truth in Advertising Rules and OF 2019 - 2 - Consultation on the Proposed Anti-competitive Practices Penalties Rules

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Feb 18, 2019 OfReg

Consultation on Proposed Anti-competitive Practices Penalties Rules

The Utility Regulation and Competition Office (‘OfReg’) is launching a 2nd consultation on the proposed Anti-competitive Practices Penalties Rules. The proposed Anti-competitive Practices Penalties Rules were re-drafted in order to expand on the calculation methodology that OfReg will utilise when determining amounts of penalties to be imposed.

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Feb 18, 2019 OfReg

Consultation on Proposed Truth in Advertising Rules

Consultation on Proposed Truth in Advertising Rules

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Feb 13, 2019 OfReg

Ofreg Approves Changes to CUC Consumer Owned Renewable Energy (CORE) Programme

OfReg has approved CUC’s new electricity rates for the final release of the Consumer Owned Renewable Energy programme (CORE).

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Nov 30, 2018 ICT

Notice of Non-Compliance

The Utility Regulation and Competition Office released its “Notice of Non-Compliance” at the end of November in a bid to ensure absolute compliance from its ICT Licensees.

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Oct 09, 2018 Energy

OfReg Releases Report on Solar Photovoltaic Power Plant

OfReg Releases Report on Solar Photovoltaic Power Plant

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Sep 18, 2018 OfReg

OfReg Presents Consumer Protection at Armour Expo 2018

Consumer protection takes a variety of different forms — from preventing damage to underground infrastructure, to keeping children safe online through cybersecurity measures, to helping consumers avoid being misled by false advertising.

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