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Enforcement Notice
The Utility Regulation and Competition Office released its “Notice of Enforcement” at the start of August, continuing efforts to ensure absolute compliance from its ICT Licensees.
Read moreOFREG APPROVES WATER AUTHORITY RATE ADJUSTMENT
The rate charged for water by the Water Authority will only increase 1.46% this year, to account for inflation. This small increase is less than two-thirds of what the utility applied for last year. This will represent a marginal increase of approximately $1.50 per month for the average residential WAC consumer.
Read moreOFREG REFUSES CAYMAN WATER COMPANY LTD. REQUEST FOR RATE INCREASE
OfReg has refused a request from Cayman Water Company Ltd., to raise the price of water rates paid by its consumers in Grand Cayman.
Read moreOFREG CONSULTS ON OVERHAUL OF ICT LICENSING FRAMEWORK TO MEET NEEDS OF CONSUMERS AND THE CHALLENGES OF MODERN COMMUNICATIONS
OfReg is consulting on proposed changes to the ICT licensing framework, which will shift the focus towards outcome of service, benefitting consumers in the Cayman Islands.
Read moreBANKS AND CUSTOMERS SHOULD REMAIN VIGILANT AGAINST MALICIOUS ‘TRICKBOT’ MALWARE
OfReg is today warning all banks and their customers to remain vigilant against the threat of malicious malware, in particular, malware known as ‘TrickBot’, a modular banking trojan designed to steal financial information.
Read moreOFREG INVITES INPUT FROM PUBLIC AND INDUSTRY ON FUEL DISPENSING REQUIRMENTS DESIGNED TO IMPROVE SAFETY, CONSUMER PROTECTION AND COMPETITION IN FUEL SECTOR
OfReg has today issued a discussion paper outlining suggested fuel dispensing requirements, designed to protect consumers by reducing the likelihood of drivers dispensing incorrect fuel into a vehicle, which can be dangerous, damaging, costly and time-consuming to correct. The discussion paper is designed to ignite debate among members of the public and the fuel industry, ahead of a formal consult...
Read moreOFREG HIGHLIGHTS IMPORTANCE OF DOMAIN NAME SYSTEM SECURITY EXTENSIONS FOR DOMAIN NAME INDUSTRY
OfReg is today publishing a notice, remining of the dangers of cyberattacks on the domain name system (DNS), and publishing links to further advice on preventing such attacks. This advice is aimed at members of the domain name industry, such as registries, registrars, resellers as well as networks operators which operate DNS data requests.
Read moreEXTENSION NOTICE
OF 2019 - 1 - Consultation on the Proposed Truth in Advertising Rules and OF 2019 - 2 - Consultation on the Proposed Anti-competitive Practices Penalties Rules
Read moreConsultation on Proposed Anti-competitive Practices Penalties Rules
The Utility Regulation and Competition Office (‘OfReg’) is launching a 2nd consultation on the proposed Anti-competitive Practices Penalties Rules. The proposed Anti-competitive Practices Penalties Rules were re-drafted in order to expand on the calculation methodology that OfReg will utilise when determining amounts of penalties to be imposed.
Read moreConsultation on Proposed Truth in Advertising Rules
Consultation on Proposed Truth in Advertising Rules
Read moreOfreg Approves Changes to CUC Consumer Owned Renewable Energy (CORE) Programme
OfReg has approved CUC’s new electricity rates for the final release of the Consumer Owned Renewable Energy programme (CORE).
Read moreNotice of Non-Compliance
The Utility Regulation and Competition Office released its “Notice of Non-Compliance” at the end of November in a bid to ensure absolute compliance from its ICT Licensees.
Read moreOfReg Releases Report on Solar Photovoltaic Power Plant
OfReg Releases Report on Solar Photovoltaic Power Plant
Read moreOfReg Presents Consumer Protection at Armour Expo 2018
Consumer protection takes a variety of different forms — from preventing damage to underground infrastructure, to keeping children safe online through cybersecurity measures, to helping consumers avoid being misled by false advertising.
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