For a better view on The Utility Regulation and Competition Office (OfReg), Update Your Browser.

Navigation

Contact Us

Email:
Address:
3rd Floor, Monaco Towers II,
11 Dr. Roy's Drive, George Town
Grand Cayman, Cayman Islands
Mailing Address:
PO Box 10189
Grand Cayman KY1-1002
CAYMAN ISLANDS

BEFORE YOU FILE A COMPLAINT

You should first attempt to resolve your complaint directly with the Licensee. Only if you get an unsatisfactory response, or no response at all, should you continue with the complaints process. In order for us to investigate your complaint, we may need to share personal details with the service provider. We do this when investigating your issue in order to make an unbiased determination.

You can upload maximum 5 document(s) having the extension *.pdf, *.doc,*.docx and files must not exceed 15 MB.
Note: If you require further assistance or have any queries regarding your complaint, please contact our complaints team at complaints@ofreg.ky or telephone +1 345 946 4282.
This site uses cookies: Find out more
Okay, Thanks