Many mobile handsets allow the mobile service provider to prevent the handset from being used to access an alternative mobile service provider's network. This practice is generally referred to as "locking" the handset. The mobile service providers in the Cayman Islands apply this practice to some or all of the handsets they supply.
The locking of any handsets by any service provider may inhibit competition as it is an impediment to customers changing service providers. On the other hand, it may be argued that handset prices would rise if unlocking were to be mandated because of reduced incentives for service providers to provide handset subsidies. In this public consultation, the Authority seeks comments from all interested parties on an appropriate policy regarding the locking of mobile handsets.